1. Data Controller
The data controller for personal data collected on questerionistix.com is Questerionistix SAS, registered with the Paris Trade and Companies Register under number B 912 345 678, with its registered office at 14, Rue de la Paix, 75002 Paris, France. The publication director is Mrs. Marie Lefèvre. For any questions regarding the protection of your data, you can contact us at: contact@questerionistix.com.
2. Data Collected
As part of our personal finance consulting and administrative support services, we collect the following data: your first and last name, your email address, the content of your message submitted via our contact form, as well as browsing data (IP address, browser type, pages visited) collected automatically during your visit. We do not collect any banking data, social security numbers or tax information directly through this website.
3. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act of January 6, 1978, as amended: your explicit consent when submitting the contact form (Article 6.1.a of the GDPR), the performance of pre-contractual measures at your request (Article 6.1.b of the GDPR), and our legitimate interest in improving our services and ensuring the security of our website (Article 6.1.f of the GDPR).
4. Purposes of Processing
Your personal data is processed for the following purposes: responding to your information and appointment requests, providing you with information about our financial and administrative support services, improving the quality of our website and services, ensuring the security and technical compliance of the website, and complying with our legal and regulatory obligations in force in France and the European Union.
5. Data Recipients
Your personal data is accessible only to authorized personnel of Questerionistix SAS strictly within the scope of their duties. We do not sell, rent or transmit your data to any third party for commercial purposes. Certain technical data may be processed by our host OVHcloud (2 Rue Kellermann, 59100 Roubaix, France) as part of the website hosting, in compliance with the GDPR.
6. Data Retention Period
Data collected through the contact form is retained for a period of 36 months from your last interaction with our services, unless a longer legal retention period applies. Browsing data is retained for a maximum of 13 months, in line with CNIL recommendations. Beyond these periods, your data is deleted or irreversibly anonymized.
7. Your Rights
In accordance with the GDPR and applicable French legislation, you have the following rights: right of access to your personal data, right of rectification in case of inaccurate or incomplete data, right to erasure of your data ('right to be forgotten'), right to restriction of processing, right to data portability, right to object to processing on legitimate grounds, and the right to withdraw your consent at any time. To exercise these rights, send your request along with a copy of an identity document to: contact@questerionistix.com or by mail to 14, Rue de la Paix, 75002 Paris, France. We undertake to respond within 30 days. In case of dispute, you may file a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés), 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07.
8. Cookies
Our website uses cookies essential for the operation of the site and analytical cookies to improve your experience. To learn more about the cookies used and manage your preferences, please see our dedicated Cookie Policy.
9. Data Security
Questerionistix SAS implements appropriate technical and organizational measures to protect your personal data against any unauthorized access, modification, disclosure or destruction. Our website uses the HTTPS protocol to secure data exchanges. Access to data is restricted to authorized personnel bound by confidentiality obligations.
10. International Transfers
Your personal data is hosted in France and within the European Economic Area (EEA). No data transfer to third countries is made without appropriate safeguards in accordance with the GDPR, such as standard contractual clauses adopted by the European Commission.
11. Policy Changes
Questerionistix SAS reserves the right to modify this privacy policy at any time. Any substantial change will be notified on our website. The date of the last update appears at the top of this document. We invite you to consult this page regularly to stay informed.